Monday, January 20, 2003

After the many consumer tribulations and repeated unhappy experiences with deficient "customer care" endured in 2002, I'm certainly impressed by the rapid response and helpfulness of the Swatch e-store. It appears that this is one of the few and rare exemplary resolutions of an error, without way too much investment of time and trouble for getting something straightened out. There are modern-day miracles after all.

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